|A Simple Test . . .|
Think about what you have come across on the Internet or other media sources that you purchased with the perception of being good and found out differently. Now just think about what you have bought that met or exceeded your perception. In both cases, the reason to buy should have been quite similar from a perception standpoint. The difference is that you would not buy a second time once the perception was negatively impacted by what was actually received.
You see . . .
Having the perception of being good or offering a better whatever can make a significant difference when it comes to converting a prospect into an account. Just make sure what is purchased can reinforce the customer's perception.
Of course . . .
It is considerably easier for those companies with financial ability that have smart marketing and advertising. Their ability to develop and nurture a "desired" perception is quicker and broader with constant reinforcement potential.
And for the rest of us . . .
It is how you present it, including via literature, web site, trade shows, and one on one situations. Testimonials are also important tools in the perception game.
Remember . . .
That the best of both worlds is having a perceived value/goodness that is supported by what is being offered. There may be nothing worse in the business world as being perceived as bad.
Now . . . politics is a whole different matter!
Copyright © 1998
All Rights Reserved
David G. Bancroft
Published in InternetDay.com eZine on December 4, 1998.